Privacy Policy
1. What Information We Collect
We may collect and process the following personal information:
- Full name, contact details (email, phone number)
- Company or employer information
- Job title or role
- Information submitted via contact forms or correspondence
- IP address, device and browser data
- Website usage data (e.g., pages visited, time spent)
2. Purpose of Collection
We collect your information to:
- Respond to your queries and provide requested services
- Conduct business communication and client onboarding
- Comply with legal, regulatory, or contractual obligations
- Improve our website, services, and client experience
- Send updates, newsletters, or marketing communications (with consent)
3. Lawful Basis for Processing
Under POPIA, we only collect and process your personal information where:
- You have provided explicit consent
- It is necessary to carry out actions for the performance of a contract
- It is required to comply with legal obligations
- It is in our legitimate interest to do so (e.g., business development, client service)
4. Your Rights Under POPIA
You have the right to:
- Access personal data we hold about you
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for processing at any time
- Object to processing of personal information under certain conditions
- Lodge a complaint with the Information Regulator of South Africa
5. Information Sharing
We do not sell your personal information. We may share it with:
- Service providers and professional partners under strict confidentiality
- Legal or regulatory authorities when required
- Business partners, only with your consent
6. Data Security
We take appropriate and reasonable technical and organisational steps to safeguard personal information from loss, misuse, or unauthorised access, alteration, or destruction.
7. Retention of Personal Information
We will retain your personal data only as long as necessary for the purpose it was collected, or as required by legal, regulatory, or business obligations.
8. Cookies and Website Usage
We may use cookies and analytics tools to:
- Enhance website functionality
- Analyse traffic and improve performance
- Personalise your browsing experience
You can manage cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to external websites. Vantage Advisory is not responsible for the content or privacy practices of these third-party sites.
10. Changes to This Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes will be published on our website with the updated effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Email: info@vantageadvisory.co.za
Telephone: +27 11 312 2639
We will respond to all legitimate inquiries and requests as soon as reasonably possible.